Coletta Collections currently ships exclusively through the United States Postal Service and offers two shipping options. We only ship Monday through Friday. Orders placed on Friday after 4:00 pm through Sunday night will not be processed until Monday.
- Priority – 2-3 days, depending on destination and drop off times. The post office does not guarantee this time frame.
- Express – Overnight. Please allow one day for processing.
- Note: At this time we only ship within the continental United States.
- The cost for shipping is based on total weight of your order and distance shipped.
USPS Customer service:
- Call 1-800-ASK-USPS® (800-275-8777)
- M-F - 8:00am-8:30pm ET
- Sat - 8:00am-6:00pm ET
- Sun/Holidays* - Closed
*Except Martin Luther King Day, President's Day, Columbus Day, and Veteran's Day with hours from 9:00 am to 6:00 pm ET
Cancelling an Order:
You may cancel an order at any time prior to processing at our distribution center in Rockville, MD. To cancel an order please call 1-855-SHOPS-05 ( 1-855-746-7705). Unfortunately, we are not able to cancel orders once they have been shipped (usually within 1-2 days of an order being placed.) To return an order that has already been shipped, please refer to our Return Policy.
Out of Stock Item:
Our website will indicate when an item is out of stock. Because all of our items are handmade, we are unable to give an exact date of when the item will be available again. We encourage you to consider similar items recommended by our website, or contact us directly at 1-855-SHOPS-05 ( 1-855-746-7705) with questions.